Tradefloor Support Job at Sira Consulting, an Inc 5000 company, New York, NY

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  • Sira Consulting, an Inc 5000 company
  • New York, NY

Job Description

Role – Tradefloor Support

New York City , NY

Boston, MA

San Francisco, CA

No of position:-6

Responsibilities :

  • Coordinator of the Windows 11 migration project, tracking progress of timelines, gathering of information, issues tracking, and risk mitigation to ensure a smooth transition.
  • Work closely with IT teams, partners, and other business departments to ensure project and operational objectives are met
  • Upgrade trader workstations from Windows 10 to Windows 11.
  • Provide first-line technical support for the trading floor during the Windows 11 migration, responding promptly to requests and issues.
  • Troubleshoot Bloomberg, Refinitiv, and other market data products.
  • Collaborate with other IT teams to ensure seamless integration and support for trading applications.

Qualifications :

  • Experience in a similar role, preferably within the financial sector.
  • Proficiency with Windows 10 and 11, Office applications (Word, Excel, PowerPoint, Outlook, etc.), SharePoint, and Teams.
  • Basic understanding of IT infrastructure components such as Active Directory and printers.
  • Basic troubleshooting skillset for Bloomberg, Refinitiv, 0365 and other market data-related applications.
  • Knowledge of Intune, Microsoft Autopilot, On Prem AD and Azure AD.
  • Extensive experience in troubleshooting and supporting Windows 10/11 operating systems.
  • Proficiency with endpoint management tools such as Microsoft SCCM, MDT.
  • Strong knowledge of endpoint security best practices and implementation.
  • In-depth understanding of Active Directory, Group Policies, Networking, and Endpoint Security.
  • Experience with PowerShell and command-line scripts.
  • Strong problem-solving skills and the ability to work under pressure.
  • Excellent communication skills, both written and verbal.

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