Job Description

TITLE: OPERATIONS SUPPORT ANALYST

FLSA STATUS: EXEMPT

REPORTS TO: OPERATIONS SUPPORT MANAGER

SUMMARY:

Under the direction of the Operations Support Manager, the Operations Support Analyst plays a critical role in optimizing the daily functions of the Stores department. In this capacity, the Analyst will ensure the will support various functions such as inventory management, materials and material handling, storage, and logistics. This position requires excellent skills in collaboration and communication as well as organization and planning.

ESSENTIAL FUNCTIONS:

• Reviews and analyzes inventory to ensure materials meet operational requirements and there is no overstock or shortages; uses inventory management system (Oracle) to ensure accurate and up-to-date information
• Continuously monitors key performance indicators (KPIs) to track progress and identify and address areas of concern
• Uses critical thinking to manage competing priorities and easily adapts to changing business requirements
• Conducts regular stock counts and audits; recommends corrective action if required
• Oversees and executes receiving process to ensure incoming materials match PO’s and meet quality requirements; oversees the shipping of repairs to outside vendors as needed
• Maintains organized storage systems within the Stores area to ensure all materials are labeled correctly and readily available
• Recommends continuous improvement activities which consistently improve the Stores function using industry best practices
• Manages small projects of various size, scope, and budget
• Collaborates with the Operations Support Manager to review and develop policies and procedures for the Stores area
• Partners with other departments and stakeholders such as Equipment Maintenance, Production, and Purchasing to ensure efficient support for internal processes
• Collaborates with suppliers and vendors to resolve delivery or material discrepancies
• Adheres to all safety policies and procedures
• Perform other duties or projects as assigned by management*

MINIMUM QUALIFICATIONS:

• Associates degree in Business Administration, Manufacturing, or Supply Chain/Procurement and/or equivalent relevant experience
• Five years of experience in inventory management or procurement in a semiconductor or manufacturing environment
• Strong analytical, interpersonal, and negotiation skills
• Excellent verbal and written communication skills
• Experience using an ERP system such as Oracle, PeopleSoft, or SAP
• Proficient in the use of Microsoft Office Applications

Knowledge, Skills, and Abilities:

• Knowledge of the inventory management, logistics, and purchasing principles and practices, including reviewing purchase requisitions, on time delivery, supplier management, and cost reduction initiatives
• Knowledge and experience to use an ERP application such as Oracle, PeopleSoft, or SAP to manage and maintain inventory levels
• Knowledge and experience to use Microsoft Office applications to create spreadsheets, Word documents, and presentations
• Strong knowledge
• Able to communicate effectively with all levels of management and employees
• Able to comply with all company policies and procedures
• Able to comply with all safety policies and procedures
• Demonstrated analytical and critical thinking skills
• Demonstrated organizational and time management skills
• Demonstrated problem-solving and trouble shooting skills
• Flexible and able to prioritize

The annual base salary for this full-time position is between $73,000.00-$107,351.00 + bonus target + benefits. Within the range the individual pay may differ depending on additional factors including job responsibilities, job related knowledge, skills, abilities, education, and experience. The annual base pay range shown is subject to change and may be modified periodically.

WORKING CONDITIONS:

The Operations Support Analyst works primarily in an warehouse/office environment from Monday to Friday. The schedule may be altered from time-to-time to meet business or operational needs; may travel from building-to-building as needed. Stands, sits, and walks; performs various fine grasping movements, bends, and twists; operates a computer and enters information using a keyboard, operates a telephone, and other office equipment. May occasionally push, pull, or lift up to 10 or more pounds.

*Other duties of a similar nature or level are duties that may be required but may not be specifically listed in the job description or posting.

TDK/Headway Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. Applicants requiring accommodation in order to complete the application process should the Headway Human Resources Department.

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