Job Description

Company Description

DIST by Support305 works with businesses nationwide to provide quality IT support and service across every stage of business operations, from new builds and implementation to security and management. Our all-inclusive IT services cater to various industry sectors such as hospitality, healthcare, motor, and finance. We offer 24/7 support, maintenance, repairs, and management through a team of professional, certified technicians. Our services include low voltage, networking, cabling, cloud migration, management, and CCTV. Headquartered in Miami, FL, we provide support across the continental US. As the official IT provider for the Super Bowl 2020, we ensure businesses can focus on their core operations while we manage their IT needs.

Role Summary

Own field execution across multiple concurrent jobs—planning, staging, leading crews, coordinating trades, and delivering clean, documented installations on schedule and within budget. Scopes include structured cabling (Cat6/6A, fiber), racks/network gear, CCTV & access control, audio/video systems, and motorized shades/lighting. You will review drawings/RFPs, lead jobsite activities, and close out with complete deliverables.

What You’ll Do

PLAN & COORDINATE

• Review RFPs, drawings, specs, and SOWs; define goals, timelines, labor/equipment/materials, and procedures.
• Perform site surveys; identify milestones/deliverables; build look-ahead schedules and task lists.
• Coordinate materials and timing with the Warehouse Manager; stage gear and pre-build racks.
• Attend construction meetings; coordinate with customers, GCs, electricians, and other trades; escalate blockers early.

LEAD FIELD EXECUTION

• Lead 2–6 technicians/subcontractors on cable pulls, terminations (copper & fiber), labeling, dressing, rack buildouts, device mounting, and trim-out.
• Install and align AV systems (speakers, displays, projectors, mics, cameras); coordinate with programmers for commissioning.
• Install and commission motorized shades/lighting; coordinate power, control, and handoffs with electricians.
• Mount/turn-up switches, APs, gateways, UPS; perform basic IP setup (DHCP/static, PoE, VLAN concepts, Wi‑Fi placement).
• Enforce safety and quality (TIA/NEC best practices); protect schedule and budget; maintain a clean, professional jobsite.

DOCUMENTATION & CLOSE-OUT

• Maintain redlines/as-builts; compile deliverable packets (test results, certs, photos, asset lists).

• Manage shop drawings review/approvals; keep project files and correspondence organized.

• Capture Fluke certs and, where applicable, OTDR results; manage punch-lists to completion.

• Track and reconcile technician time sheets for assigned projects.

DESIGN/PRE-CON SUPPORT (as needed)

• Translate requirements into practical designs; familiarity with CAD/Shop Drawings; exposure to BIM/Revit, SketchUp, and PDF mark-up tools is a plus.
• Support material takeoffs, device schedules, and pre-build/staging standards.

Must-Have Skills & Experience

• Construction experience (active jobsite coordination, reading plans/elevations/RCPs/one-lines, redline discipline)
• General automation (e.g., control/lighting/shades fundamentals and commissioning workflows)
• General audio/video (mounting/aiming, signal flow, gain structure fundamentals)
• General networking (L1/L2 basics, PoE, DHCP/static IPs, VLAN concepts, Wi‑Fi placement)
• General access control/CCTV (low-voltage power, door hardware basics, controller/reader/camera install)
• Multi-project leadership: scheduling, crew direction, vendor coordination, and quality control

Qualifications

• 5+ years of low-voltage/AV/security/network installations, including 2+ years leading field crews.
• Pro at Cat6/6A terminations, fiber handling (fusion splice/OTDR preferred), coax; labeling and certification discipline.
• Proficiency with Microsoft Word, Excel, PowerPoint, Project, Visio, Outlook; PDF markup; basic CAD familiarity.
• Strong customer communication, issue escalation, and documentation habits.
• Clean driving record.
• Certifications, Screens & Clearances
• Required (or obtained within 90 days): OSHA‑10 (OSHA‑30 preferred)
• Preferred: AVIXA CTS and/or BICSI Installer/Technician (Support305 will sponsor where appropriate)
• Required: Background check, drug screen, and client/site badging as applicable

Work Conditions

• Field-based with frequent travel between job sites; some nights/weekends for cutovers.
• Able to lift 50–75 lbs, work at heights/lifts/ladders, and distinguish EIA/TIA color codes.
• Adhere to all safety procedures and PPE requirements.

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