Job Description

General Manager

Carroll Hospitality, a subsidiary of the Carroll Companies, oversees daily operations of the Hyatt Place in downtown Greensboro. Our mission is rooted in delivering exceptional customer service and creating an unforgettable guest experience. We believe in treating each guest and team member with the same care and respect we’d want for ourselves. At Carroll Hospitality, our goal is to ensure that every stay feels as comfortable and welcoming as home. If you're passionate about hospitality, kindness, and making a lasting impact, we invite you to join our dedicated team!

Job Summary

We are seeking an experienced General Manager to join us. leadership, initiative, communication, creativity, professionalism, and quick problem solving are some characteristics that a perfect GM will possess. Experience overseeing operations, and potential human resources, finances and communications is a plus, this is a versatile role that changes daily.

Responsibilities

• Oversee daily business operations
• Develop and implement new growth strategies
• Training all staff under their lead
• Create and maintain budgets
• Improve revenue
• Evaluate performance and productivity
• Interviewing potential new hires to create and even more efficiently run hotel
• Analyzing accounting and financial data
• Researching and identifying growth opportunities
• Generating reports, analyzing them, and reporting to corporate
• Other duties, as assigned by Management

Qualifications

• Associate’s Degree preferred in Hospitality Management or related field;
• 3-5 years in the hospitality industry, minimum 2 years in a management position.
• Experience will be considered in place of degree.
• Basic reading, writing, and math skills.
• Able to speak, read, write, and understand English
• Strong verbal and written communications skills
• Leadership skills
• Problem-solving abilities
• Attention to detail
• Organizational skills
• Interpersonal skills

Headquartered in Greensboro, NC, The Carroll Companies features a collection of enterprises specializing in diverse aspects of hospitality, land development construction, ownership, management, and publication. As The Carroll Companies continue to evolve nationally and internationally, we are best known for our luxury multifamily developments, visionary mixed-use lifestyle centers, and superior storage solutions.

The Carroll Companies is committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity is a source of strength and innovation, and we are dedicated to providing equal employment opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We encourage applicants from all backgrounds to apply and join us in our mission to create a workplace that reflects the diversity of the world we serve. Together, we strive to build a culture that celebrates uniqueness, embraces differences, and ensures that every employee feels empowered to bring their authentic selves to work. Your talent is what matters most, and we are excited to welcome individuals from all walks of life to contribute their skills and perspectives to our dynamic team.

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