Job Description

The Greater Houston Retailers Cooperative Association, Inc. is one of the leading independent convenience store cooperatives in the Nation. GHRA provides many benefits and values to its Members. GHRA operates a full-service warehouse and distribution center supplying goods and services to the convenience store industry.

The HR Assistant performs duties at the professional level in some or all the following functional areas: employee relations, training, employment, corrective action and payroll functions.

Essential Functions:

• Maintains all employee and applicant documentation as dictated by governing agencies.
• Manages and tracks all employee disciplinary action.
• Coaches, counsels and guides managers before executing employee disciplinary actions.
• Maintains and processes all Unemployment Notices of Entitlement and potential charges in a timely, efficient manner. Attend unemployment hearings when necessary.
• Assists with recruitment tasks as needed (reviews applications, interviews, onboarding)
• Updates and maintains HR SharePoint site.
• Creates monthly HR newsletter.
• Implements and executes employee surveys.
• Acts as an employee relations specialist.
• Administers all Workers Comp related claims. Reports, maintains and monitors all workers' compensation case files; follows up on open cases.
• Distributes and monitors employee performance evaluations and ensures they are done in a timely manner.
• Provide support for offer/termination letters, special reports, background checks, verification of employment.
• Collects and forwards a variety of supporting document files, systems and reports to requesting personnel including but not limited to payroll files.
• Responds to routine questions or inquiries and refers non-routine items to appropriate management team member for action; Continuous follow up on open items to ensure accuracy and completion.
• Other duties include supporting HR Management in preparing correspondence and reports, maintaining calendar and appointment schedules, coordinating meetings including scheduling, reservations, travel arrangements and presentation materials; preparing expense reports, coding invoices for payment and other clerical duties.
• Will assist with various HR projects and miscellaneous duties as assigned. Responsible for the timely and accurate reporting and payment of all Federal, State and Local business taxes, licensing requirements, and/or, but not limited to new hire reporting ensuing full compliance will all applicable laws and regulations.
• Fully adhere to GHRA’s policies, procedures and work directives; Maintain strict confidentiality of pay and personnel information.
• Resolve internal/external customer issues in a prompt and professional manner.
• Establish and maintain effective working relationships with other employees, managers, clients and other parties as related to the GHRA’s services and overall business; Communicates effectively with all levels of management
• Perform all duties as assigned to meet business needs in a safe, ethical and professional manner.
• Prepare written safety and health programs and policies.
• Maintain OSHA logs.

Experience and Skills:

• Must have strong project management skills and be detailed oriented; Ability to balance the workload to accommodate demands of the job.
• Able to communicate and respond to questions in a professional and knowledgeable manner ensuring business outcomes; assertive problem-solver and action-oriented team player. Must have a relentlessly positive, flexible, do-whatever-it-takes attitude; must be fast on your feet, poised under pressure, and committed to internal / external customer service.

Educational Requirements:

• Bachelor’s degree preferred in Business Administration / Human Resources.
• Proficient in Microsoft Office including Excel and other job related software/e-technology/cloud based solutions.

Physical Requirements:

• Requires little physical effort.
• Requires the employee to stand, walk, use hands, tools, controls, reach with arms, climb or balance, stoop, kneel, crouch, or crawl; sit; use hands; read; talk or hear.
• Some travel may be required.

The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.

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