Data Entry Assistant Job at ROCS Grad Staffing, Rockville, MD

Mlg5RWxKWnl1Z3ozSmk4a2dwVWpXYlEvbWc9PQ==
  • ROCS Grad Staffing
  • Rockville, MD

Job Description

Why You Want To Work Here:

We represent a growing union providing our members with competitive benefits and powerful resources to help advance their careers. We have a casual and fun environment and opportunity for advancement! The Recipient Services Representative is responsible for the accurate and timely response to customer service-based questions over the phone and via email and the processing of benefits applications, payment calculations, and reports.

Responsibilities of the Recipient Services Representative:

  • Provide services to allow plan recipients to make updates to their plans; often making updates to address changes, tax information, bank account information, check re-issues, etc.
  • Receive and respond to incoming emails
  • Calculate benefits information, status, and payments
  • Route calls to appropriate departments
  • Process status requests, applications, documents, and eligibility waivers
  • Maintain files of information
  • Research correspondence files, payroll reports, microfilm, and system record to determine the correct information for employer and/or participant system files, i.e., Federal Identification Number or Social Security Number discrepancies
  • Other duties as assigned

Requirements of the Recipient Services Representative:

  • Previous customer service / data entry processing experience
  • Previous banking or number/ finance-oriented experience desired
  • Listens well with the ability to communicate effectively both in verbal and written communications
  • Presents a professional image in the office
  • Strong attention to detail
  • Demonstrates ability to manage complex issues while maintaining a flexible, positive, and cooperative demeanor

Job Tags

Casual work, Flexible hours,

Similar Jobs

Ascension

Intensive Care Nurse Job at Ascension

 ...Schedule: Full-time / 36 hours per week / Nights or Days Hospital: St. Francis Location: Milwaukee, WI Provide direct nursing care to critically ill patients in accordance with established policies, procedures and protocols of the healthcare organization.... 

Dat

Customer Success Manager Job at Dat

 ...decisions, optimize costs, and operate more successfully. Through the industry's largest...  ...Opportunity DAT is looking for a Customer Success Manager to join our outstanding Inside Sales...  ...in Beaverton, OR. This is a fully remote, work from home opportunity to... 

PrismHR

Receptionist Job at PrismHR

Receptionist El Monte, CA Salary: $18.00 - $20.00 Full Time Position Summary The primary purpose of your job position is to attend to and greet visitors and answer telephone. It is limited to clerical duties only and located and limited to the Reception...

American Income Life Insurance Company

Entry Level Customer Service - Work From Home Job at American Income Life Insurance Company

 ...entrepreneurial mindset and strong sense of accountability. Works well independently and thrives as part of a team. Performs well...  ...~ Comprehensive hands-on training and ongoing mentorship. ~ Weekly pay , bonuses , and long-term residual income potential. ~... 

ITW Electronic Component Solutions

Customer Service Representative Job at ITW Electronic Component Solutions

Position Summary The Customer Service Representative provides proactive customer support by responding to telephone and written inquiries regarding problem resolution, complaints, product information, and order placement. Determines best method to resolve complex customer...