Customer Service Representative Job at SSi People, Murrysville, PA

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  • SSi People
  • Murrysville, PA

Job Description

Title - Customer Service Agent

Location - Murrysville, PA - 15668 (HYBRID)

Contract - 5+ Months with possible extension

Top Skills required -

  • Experience in a customer service and high-volume call center environment.
  • Excellent English language verbal and written communication skills, with the ability to convey information clearly and professionally.
  • Ability to logically analyze and troubleshoot different types of product and customer service inquiries and issues.
  • Proficiency in using MS Windows, and internet browsers (Edge, Chrome), Microsoft Office products (Teams, Outlook, Excel, Word).

Job Responsibilities:

  • Will be a member of a high-volume call center, interacting with patients and customers, and ensuring compliance with documentation.
  • Order entry of the prescriptions once confirmed.
  • Cross-functionally work with the Clinical and Product Support teams to handle a variety of pre-sales or post-sales service functions.

Job Tags

Contract work,

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