The IT Cloud Infrastructure Engineer is responsible for designing, building, and maintaining secure, scalable cloud and on-premises infrastructure to support the organization’s technological needs.
The ITCIE plays a key role in safeguarding systems and networks, delivering robust SaaS, cloud, and security solutions, and driving technology initiatives that position the company and its partners for success.
Job Responsibilities:
• Champion a cloud-first approach in designing, deploying, and maintaining infrastructure and applications to advance organizational goals.
• Document and automate IT workflows, including authentication, authorization, and SaaS integrations.
• Lead technical initiatives, mentor team members, and facilitate cross-training on key infrastructure functions.
• Collaborate with Information Security to implement identity and access management solutions.
• Develop and enforce infrastructure architecture principles, standards, and server build/configuration guidelines. •
• Administer and troubleshoot systems (Windows OS, SAN, Exchange, Active Directory, DNS, DHCP, etc.), ensuring high availability and performance.
• Conduct capacity and performance analysis, lead patch management, and oversee change/release management processes.
• Research emerging technologies and recommend solutions that optimize cost, adoption, and standardization.
• Drive continuous improvement in team processes and align infrastructure with IT service objectives.
Preferred Qualifications
• Experience supporting large-scale, multi-location environments (1000+ users).
• Advanced proficiency in Windows Server administration (2012–2025), Active Directory, and infrastructure automation (Terraform, Ansible, Azure RM).
• Hands-on expertise with cloud and virtualization platforms (Azure, AWS, GCP, VMWare, Hyper-V). • Proven ability to implement and administer MDM, SSO, MFA, asset management, and VPN solutions across Windows and Mac enterprise environments (including JAMF Connect).
• Familiarity with network and system security and monitoring technologies (SonicWALL, Palo Alto, Meraki, Juniper Mist, HPE SimpliVity, CradlePoint ECM, PRTG).
• Strong understanding of authentication and provisioning protocols (SAML, OIDC, SCIM, API-based workflows) and multi-factor authentication solutions. • Demonstrated ability to troubleshoot complex systems, integrations, and networking issues efficiently.
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