Job Description

Scouting America Order of the Arrow team is seeking an Administrative Assistant to play a crucial role in providing administrative support to ensure efficient operations of the organization. This position necessitates a highly organized, detail-oriented individual who is skilled in managing multiple tasks simultaneously while maintaining a professional demeanor. The Administrative Assistant will support the management team by delivering superior administrative services, ensuring smooth day-to-day operations, and enabling our organization to focus on fulfilling its mission. The ideal candidate will exhibit strong communication abilities and must have intermediate knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Adobe Acrobat Pro, including the ability to create, edit, and manage documents and forms. They will be responsible for managing schedules, organizing meetings, coordinating events, maintaining records, and assisting with various administrative tasks as needed. The Administrative Assistant will interact with staff, board members, volunteers, and community partners, making interpersonal skills essential. We are looking for a dedicated professional ready to embrace the challenges of a fast-paced and dynamic environment, embodying the spirit of our nonprofit mission in their daily work. This position reports to the Manager of Program Management.

Responsibilities

• Greets visitors and answers phones. Regularly interacts with internal or external customers, management, or executives to answer questions and supply information. Uses discretion when handling confidential information.
• Schedules meetings and travel arrangements. Maintains department budgets, calendars, forms, and office supplies. Produces correspondence, presentations, reports, and other materials. Distributes mail and reports.
• Provides research on special projects and assignments. Assists management with problem resolution and communications. Serves as a backup to other administrative support.
• Other job-related duties as assigned.

Competencies

Knowledge of: General office procedures; department policies and procedures; customer service etiquette.

Skill in: Managing work; customer focus; continuous learning; communication; collaborating; operating a personal computer and standard software, intermediate knowledge of Microsoft Office products and Adobe Pro.

Ability to: Adapt; earn trust; maintain a positive approach; and tolerate stress.

Qualifications

5 years of experience in office assistance.

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