Job Description

About the Role

We are looking for a proactive and detail-oriented Warehouse Supervisor to oversee and coordinate daily warehouse operations. This role is critical to ensuring the accurate, timely, and efficient flow of goods through our facility while maintaining high standards of safety, quality, and productivity.

The Warehouse Supervisor will work closely with warehouse teams, 3PL partners, and cross-functional departments to support operational excellence and strong service levels for our trading partners.

The Company

Journe Brands is a rapidly growing global company driving innovation in sustainable homewares. Our products don’t just look good—they make a positive impact on the world. At the heart of everything we do is our commitment to Environmental, Social, and Governance (ESG) principles, along with strong partnerships with our trade partners.

We operate in over 30 countries, offering endless opportunities for growth and career development. As part of our team, you’ll enjoy a range of benefits, including rewards for employment milestones, paid leave for religious holidays, and dedicated wellness days.

Key Responsibilities

• Oversee and coordinate all warehouse-related activities , including receiving, picking, packing, shipping, and replenishment
• Ensure all customer and trade partner orders are fulfilled accurately and on time
• Supervise, motivate, and guide warehouse staff and 3PL workers to ensure tasks are completed efficiently and to quality standards
• Maintain high levels of inventory accuracy and control through cycle counts, audits, and reconciliation of discrepancies
• Ensure all warehouse and indirect staff follow company procedures and safety protocols
• Provide operational support and backup to other department leads as required
• Maintain accurate records of all inbound and outbound containers using the Inbound Container Sheet
• Monitor and manage daily rework volumes to drive productivity and continuous improvement
• Assist the inbound lead with proper product movement and staging
• Ensure employees take mandatory uninterrupted lunch breaks and adhere to scheduled work times
• Maintain accurate records of inventory movements, labor hours, and compliance , supporting warehouse KPIs and SLAs
• Assist the Customer Service (CSR) team with receiving stock to ensure a smooth and balanced order entry process
• Guide employees on assigned tasks and re-delegate workflows as priorities change
• Open and close the warehouse facility when required
• Complete additional tasks aligned with skills and experience to support business needs as required

What We’re Looking For

• Previous experience in a warehouse or distribution supervisory role
• Strong people-management and communication skills
• Solid understanding of warehouse processes, inventory control, and safety practices
• Ability to prioritize, multitask, and adapt in a fast-paced environment
• High attention to detail with a strong focus on accuracy and compliance
• Comfortable working with KPIs, labor tracking, and operational reporting
• Hands-on, team-oriented mindset with a commitment to continuous improvement

What We Offer

• Competitive salary
• 401K Offered
• Healthcare benefits
• 2 additional paid wellness days off
• 2 additional paid religious days off
• Paid birthday day off
• Paid time off and holidays

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