Job Description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Responsible for planning, directing and coordinating all administrative activities within the identified region including the formulation and administration of policies and procedures, strategic planning and business development, operational business planning, development and monitoring of goals, budget development and management.

Primary Responsibilities:

• Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care and concern with each and every internal and external customer
• Directs and coordinates all regional operations activities
• Ensures all operational services meet regulatory and quality standards and guidelines
• Completes annual budgets accurately including the development and implementation of plans to achieve budgetary goals
• Monitors resource utilization within the region and enacts plans to improve efficiencies and reduce expenses
• Monitors patient satisfaction and implements plans and programs to continually enhance services provided
• Works closely with the Regional Medical Director to enhance provider satisfaction, productivity and performance
• Evaluates opportunities and makes recommendations for business development and expansion within the region. Works collaboratively with other departments as needed
• Oversees the implementation of all expansion projects within the region
• Devises business plans for the region including all health centers. Implements and monitors progress toward goals and objectives
• Facilitates regional committee meetings and teams
• Develops, implements and measures adherence to policies and procedures
• Uses, protects, and discloses Optum's patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Performs additional duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10+ years of leadership experience
• 6+ years of management experience in a healthcare setting
• Medical group experience
• Experience leading teams to develop analytics and data analysis critical to the success of the organization
• Experience conducting root cause analysis and identifying optimum solutions
• Ability to effectively direct preparation of various financial analysis and data mining activities
• Intermediate level of experience with Microsoft Suite

Preferred Qualifications:

• IPA operations management experience
• Managed care experience

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