Senior Operations Manager Job at Respire Homecare Services, Elmhurst, IL

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  • Respire Homecare Services
  • Elmhurst, IL

Job Description

*This position requires you to live in or near Elmhurst, IL.

Respire Homecare Services provides comprehensive, compassionate, and personalized home care services for patients and their families. Our newly-named brand is comprised of several trusted respiratory care-based businesses: LifeTech Care, Advent Home Medical, Aeratech Medical, and Med Emporium. Respire is accredited by HQAA and ACHC and works with leading equipment providers to ensure our clients receive the best possible respiratory care equipment.

We are seeking a Senior Operations Manager to join our team. This individual is self-motivated, energetic, a great communicator, and has proven leadership skills. He or she will be responsible for managing all aspects of three medical equipment distribution centers and employees in the Elmhurst, IL, St. Louis, MO, and Indianapolis, IN locations. While based at the Elmhurst location, this individual will be responsible for visiting the other sites in his/her territory on a regular basis.

Some of the duties for this position include:

  • Assists with hiring/reviewing of team members.
  • Maintains communication between branch warehouses, Asset technicians & warehouse staff.
  • Manages equipment/serial number integrity within the system and transfers between branches.
  • Manages profit and loss reporting.
  • Arranges for performance evaluations of each subordinate employee annually.
  • Manages and corrects order errors before sending for confirmation.
  • Coordinates pulling, staging, delivery and/or pick-up of home medical equipment for client/patients to include routing and scheduling add-on stops throughout the day using delivery technicians, UDS, FEDEX, UPS, HealthEx, or any other courier necessary.
  • Oversees vehicle inventory organization, vehicle maintenance, and repair of delivery vehicles.
  • Resolves client concerns and complaints regarding the distribution of equipment and supplies and/or forwards to the appropriate department for action.

Experience in HME, logistics, and warehouse management is critical. Driven to succeed and passionate about helping others. Prior knowledge of respiratory equipment and services is an added plus.

The total compensation is in the $80,000-$90,000 range based on experience. A strong healthcare and benefits package is also offered.

Mileage reimbursement is also included.

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