Job Description

What’s the job?

This position supports shared services activities for internal customers of the Shared Service Center (“SSC”) as governed by the customer Master Service Agreement (“MSA”) and Statement of Work (“SOW”). This role will serve as the Senior Master Data Analyst for several business units who are internal customers of the SSC and will engage with Business Units to drive continuous improvement, adoption of processes and standards in alignment with corporate policies.

What will you do?

• Manage the oversight process for the master data function including: monitoring for adherence to compliance to procedures; creating and managing incident tickets; recommend and implement control process enhancements; monitoring for completeness, timeliness and accuracy of activity.
• Recommend changes to methods or procedures to meet operational needs, improve accuracy, and further streamline processes.
• Ensure key metrics are completed and shared with BU monthly.
• Provide inputs and recommendations for process and technology issue resolution.
• Work with the Service Provider and SG teams to ensure all workflow tools are operational and there are no issues that will negatively impact the timely processing of disbursements.
• Periodic review of key vendors' scorecard to determine where roadblocks are occurring.
• Lead user acceptance testing of system changes to workflow tools.
• Assist Manager with coordinating SSC actions on a monthly basis including participating in monthly accounts payable meetings with BU FD and Procurement Directors providing performance summary including KPI’s, key vendor issues, vendor problem resolution status, control matters and forward planning matters.
• Work with Manager to ensure SOW commitments of timeliness, cost, quality, consistency, and reliability of information are delivered as agreed to in the SOW.
• Assist with managing and resolving any strategic service issues between SSC
• Audit master data in the ERP system

What do you bring?

• This position is required to work at our Malvern, PA office two days per week.
• Bachelor’s degree in Business Administration, Finance, or Accounting, or equivalent experience required.
• Minimum of 5+ years of master data management experience in a mid-size to large company. Prior experience servicing internal customers in a shared service organization is a plus.
• Experience with integrated ERP and financial reporting systems. SAP and QAD a plus.
• Experience with large data sets and applications including analysis thereof
• Exposure to internal controls
• Ability to operate within established accounting, reporting and statutory guidelines.
• Extensive experience with Microsoft Office tools.
• Experience in working with outsourced team members across company, geography, time zone and culture is a plus.
• Ability to make critical decisions while operating with considerable autonomy. Proactively anticipate future events and respond independently to difficult situations. Responsive to opportunities and problems, acts in a pertinent and decisive way and takes calculated risk.
• The capacity to anticipate, evaluate, communicate, and follow the implementation of change.
• Focus efforts and attention on understanding and meeting customer needs, while participating in the Company's quality standards.
• Ability to provide clear and concise verbal or written communications to all levels of management and team members, in a clear, open, and transparent way, which implies the capacity to listen to others in an appropriate and constructive dialogue.
• Work with the Internal Customers, SSC team, and other Saint-Gobain staff in mutual support, with an objective of collective efficiency where priority is given to common and not personal objectives.
• Experience working in a multicultural environment desirable, sensitive to different cultures and environments.
• Build productive business relationships, applying interpersonal and influencing skills. Requires understanding and collaborating with team members through applying technical knowledge or rational arguments with the intent of causing action or acceptance by others.

What are our perks?

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.

• Health and Well-being – Supporting your wellbeing, to thrive in life and work.
• Medical, Prescription Drug, Vision, and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave
• Retirement and Protection - Helping to make the future life you want a reality.
• 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and
• Accident Insurance
• Additional Benefits – Helping shape the experience and impact you want
• Commuter Benefits
• Group Legal
• Identity Theft Protection
• Auto and Home Insurance
• Pet Insurance and Discounts
• Back-up Child and Elder Care
• PerkSpot Employee Discount Program
• Volunteer Day

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products .

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

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