Job Description

The Senior Facility Manager (SFM) plays a key leadership role in ensuring properties are safe, efficient, and well-maintained. With deep expertise in construction and maintenance management, the SFM supports Regional and Property Managers by executing capital plans, managing budgets, mentoring maintenance teams, and enforcing safety standards.

This hands-on leader drives high performance across sites—overseeing project execution, optimizing Yardi systems, and upholding financial goals. A strong problem-solver and role model, the SFM fosters a culture of service excellence that supports resident satisfaction and long-term tenancy, while maintaining strong relationships with staff and housing partners.

Capital Improvements

• Provide meaningful guidance to the on-site team for all capital planning and examine expenditures for cost savings and efficiencies - share best practices with colleagues.
• Manage larger scale project budgets, tracking costs, and controlling expenses to ensure financial targets are met.
• Coordinate and work in tandem with the Property Managers and Superintendents to ensure capital projects are successful.
• Perform capital needs assessments routinely and complete competitive bid walks with vendors
• Lead and manage all aspects of construction project from initiation to completion, ensuring adherence to budget, schedule, and quality standards coordination with subcontractors, vendors, and suppliers.
• Develop, track and maintain project schedules to ensure timely completion of projects.
• Ensure compliance with all local, state, and federal regulations, as well as company safety protocols.

Property Operations

• Oversee all Facility staff, mentoring Regional Facility Managers ensuring they gain in depth knowledge of construction and maintenance practices.
• Bring uniformly professional maintenance practices and procedures to all properties to include maintenance shop organization/sustained orderliness, equipment-tool maintenance, and inventory management.
• Serve as a resource and advisor to the Regional Property Managers and Property Managers by identifying deficiencies at our properties.
• Work to ensure the maintenance team does its part to meet budget targets for all maintenance related expenses and capital items.
• Visit properties regularly to mentor superintendents and inspect properties, utilizing Maintenance Mobile to memorialize property conditions.
• Manage pro-actively by getting ahead of maintenance-related issues, thus avoiding surprises and minimizing crises.
• Ensure work orders, apartment make-readies, and preventative maintenance are done professionally and on time. Ensuring Maintenance Mobile in Yardi is being utilized to track these functions.
• Find high-quality local trade vendors at competitive costs for site work as may be necessary
• Ensure properties are prepared to excel during all property inspections, including Agency, State and REAC
• Support RPM training efforts to heighten the technical expertise of maintenance staff
• Ensure properties are following company guidelines and protocol to control utility consumption
• Support RPM’s Safety initiatives and company’s safety protocol

Required Education and Experience:

• Bachelor's degree in Construction Management, Civil Engineering, Architecture, or a related field or equivalent Construction Project Manager experience.
• Experience in construction, engineering and all facets of property operations and building management
• In-depth knowledge of construction processes, building codes, and safety regulations.
• OSHA training
• Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously.
• 8-10+ years of residential maintenance management experience with at least 3 years as a manager.
• Strong leadership and relationship-building skills.
• Excellent communication and interpersonal skills, with the ability to interact with clients, subcontractors, and team members.
• Ability to read and interpret blueprints, construction drawings, and technical specifications.
• Knowledge of cost estimation and budgeting techniques.
• Technology literacy and a solid understanding of operating software, Yardi experience preferred.
• Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties)

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