Job Description

Responsibilities

• Act as the main contact for client security and privacy requests, ensuring prompt and accurate responses to build confidence and trust.
• Coordinate with internal teams to collect information and answer client security questionnaires for compliance with industry standards.
• Maintain records and update documentation related to client security and privacy requests.
• Identify and recommend ways to streamline and improve response processes.
• Communicate clearly and collaborate across teams to keep clients informed and supported.
• Lead and support Privacy Impact Assessments (PIAs) and Data Protection Impact Assessments (DPIAs) for new projects and systems ensuring compliance with global data protection laws and internal privacy policies (e.g., GDPR, CCPA, HIPAA, etc.)
• Collaborate with cross-functional teams to embed privacy-by-design into projects and products.
• Assist in the development and delivery of privacy training and awareness programs.
• Support internal audits and external assessments related to data privacy and protection.

Requirements

• Experience in security governance, risk, compliance, privacy, or related roles (typically at least 2-4 years).
• Working knowledge of data privacy laws and frameworks (e.g., GDPR, CCPA, HIPAA, NIST and ISO 27701)
• Strong communication and organizational skills to manage multiple tasks and deadlines.
• Ability to work independently and foster collaboration, always putting client trust first.
• Familiarity with industry frameworks like SIG Questionnaire, SOC2, or NIST.
• Basic knowledge of GRC tools (E.g. OneTrust, Drata etc.)
• Beginner to advanced knowledge of privacy concepts.

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