Job Description

Compass Healthcare Consulting & Placement is conducting a search for an experienced Regional Business Manager for a national Home Healthcare Company. Opportunity for Healthcare Business Development Operations Leader for Home Health Care Program. Qualified candidates will have 7+ years of Healthcare Operations and 3+ years Director or Manager level experience within Licensed Home Health Care, Certified Home Health Agency, Long Term Home Health Care Program, Hospice Program or other Healthcare provider. Office location in Fall River, MA.

Regional Business Manager (MA) - Home Care

The Regional Business Manager role is responsible for implementing the operational plan and overseeing operational functions at the branch location. Another critical component of the role will be expanding the company's market share in order to achieve established goals. This will include creating and implementing effective sales and marketing strategies within the designated geographic area, analyzing data to determine the most efficient sales methods, meeting with customers to address their needs, presenting products and services, and participating in industry events to strengthen customer relationships.

It is expected that the Regional Business Manager will promote the organization’s programs and services at local, regional, and state levels. Key responsibilities also include establishing contractual relationships for supplemental staffing, private duty nursing, and sitter services, as well as developing programs or services to address identified unmet needs within the community

Essential Job Responsibilities:

• Develops and implements a marketing strategy designed to achieve regional objectives.
• Develops, implements and oversees annual Operational Plan for branch location(s).
• Develops, implements and oversees annual Contact Strategy Plan for branch location(s).
• Analyzes the potential of the company’s / region’s service area to determine new market targets specific to private pay client referrals from Assisted Living, Rehab, SNF, Elder / Trust Lawyers, geriatric care managers, hospice, and other contract sources.
• Succeeds in achieving weekly points of contact and revenue goals established.
• Generates referrals for private pay, and insurance services through an established marketing strategy and contacts.
• Evaluates and trends inquiry and case conversion statistics.
• Trends referral source complaints and monitors satisfaction.
• Establishes staff and customer training and educational materials.
• Assists with the telephonic follow up to referral sources for clients who remain undecided on initiating services.
• Recommends monitors and analyzes advertising and promotional needs, including print, online, electronic media, and direct mail.
• Ensures all HIPAA requirements are adhered to.
• Participates and makes suggestions for Q.I/Q.M initiatives and attends Q.M meetings as required.
• Follows all Agency policies and procedures.
• Performs other related duties as required and assigned.

Qualifications:

Education: Minimum of a Bachelor Degree in a business or health related field.

Travel: Travel may be required for business purposes. If so, the employee must have a

valid driver's license issued by the state in which they work and a satisfactory driving

record.

Work Experience:

• Two to three years of program and business development experience in a comparably sized company with A minimum of three years of home care experience with a Licensed Home Care Service Agency, Certified Home Health Agency, Long Term Home Health Care Program, Hospice Program or other health care provider as defined by particular state regulations.
• Ability to use computerized systems. Internet savvy (researching skills a must).
• Excellent verbal and written communication; and customer service skills.
• Ability to work well under pressure.
• Ability to execute a strategic plan and marketing strategy
• Experience in a position that required administrative, operational and supervisor responsibilities.
• Experience with creating and conducting oral presentations to different target audiences
• Experience in working collaboratively and inter-departmentally to achieve expansion goals
• Knowledge of all applicable Federal, State and local laws and regulatory requirements, with JCAHO/CAHC experience preferred.
• Bi-lingual – English/Spanish a plus.

Competitive Salary up to $120,000 plus bonus potential & Benefits Package!

Qualified Candidates Please Apply Now for Immediate Consideration!

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