Job Description

BILINGUAL ONSITE SUPERVISOR in a warehouse facility

Schedule:

Wednesday- Sunday

1:00 PM – 9:00 PM Wed-Fri, 8am-5pm Sat & Sun

( Schedule may vary during peak seasons )

Requirements:

• Fluent in both English and Spanish
• Flexible availability – Must also be responsive to emails and phone calls outside of regular hours and on days off as needed.
• Strong communication skills – Must be professional, clear, and respectful in all interactions. The ability to address sensitive issues appropriately and with tact is essential.
• Staffing experience required – Experience in recruiting or onsite staffing is a must. This role involves both recruiting and onsite support.
• Tech-savvy – Comfortable using online platforms, especially Google Sheets and Microsoft Excel.

Key Responsibilities:

• New Associate Support- Be onsite at shift start on days with new associate arrivals. Assist them with orientation, including time clocks, breakroom locations, and general facility knowledge.
• Employee Record Management- Maintain accurate and up-to-date records for all associates in both SVMS and Swipejobs platforms.
• Assignment & Order Accuracy- Keep assignment rosters current and accurate in both systems. Ensure job orders opened by the client in SVMS are properly opened and closed in Swipejobs.
• Onboarding & Training- Manage all onboarding paperwork and ensure compliance with client training requirements, including initial and annual re-trainings. Conduct orientations and upload completed documentation to associate profiles in SVMS.
• Support for Associates & Client- Serve as the point of contact for both associates and the client, assisting with any issues or concerns that arise.
• Timekeeping Oversight- Verify daily that all associates have clocked in/out correctly. Any timecard discrepancies should be addressed with the employee’s supervisor before adjustments are made.
• Weekly Timecard Submission- Responsible for submitting timecards at the end of each week to ensure supervisors can review and approve them on time.

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