We are seeking a professional and welcoming Receptionist to serve as the first point of contact for clients, visitors, and partners at our mortgage company. This role is essential in creating a positive first impression and ensuring smooth front-office operations. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment.
Key Responsibilities
• Front Desk Management: Greet clients and visitors promptly and professionally; manage check-in procedures.
• Phone & Email Handling: Answer and direct incoming calls; respond to general inquiries via email.
• Scheduling & Coordination: Assist loan officers and staff with scheduling appointments; maintain conference room calendars.
• Document Handling: Receive, sort, and distribute mail; manage courier services and incoming packages.
• Customer Service: Provide basic information about mortgage services and direct clients to the appropriate team members.
• Administrative Support: Assist with data entry, filing, and maintaining office supplies inventory.
• Compliance & Confidentiality: Handle sensitive client information in accordance with company policies and regulatory requirements.
Required Skills & Experience
• 1–2 years of experience in a receptionist or administrative role.
• Strong communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Professional, positive, and proactive attitude.
Compensation
$23/hour. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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