Role: - PeopleSoft Financial – (Onsite Interview)
Location: - Columbus OH
Please share me suitable resume to soe@comtechglobal.com
Role Description
Act as a PeopleSoft Financial (FIN) Management and Product Specialist.
Work with Business and Managed Services vendors to support day-to-day PeopleSoft-based Financial Operations and Projects.
Use business process modelling and/or vendor solution evaluations to analyze potential for streamlining or reengineering business processes via implementation of information technology solutions.
Help manage the State’s relationship with its ERP Managed Services Providers (MSP) to ensure that SLA’s and other performance metrics are met.
Drive collaboration with key Business, internal Infrastructure, MSP, Security, and other critical stakeholder organizations to ensure that the ERP FIN application operates efficiently in support of business operations calendars.
Gather and analyze information from stakeholders, business owners, customers and management.
Lead identification, triage, troubleshooting and reporting of production issues and problems in the ERP FIN application.
Work to understand customer issues and communicate these issues to ERP FIN application support personnel/organizations.
Identify risks and recommend changes related to processes, projects and procedures.
Consult with the Business and MSP on critical aspects of break/fix approaches and planned enhancements.
Perform as liaison between various stakeholders, managing stakeholder expectations and ensuring successful communications between project team members.
Develop project plan with project manager or recommend approaches through defining tasks, leading meetings and other tasks to gather and coordinate activities for requirements gathering.
Develop and/or review business requirements documents for requested enhancements to ensure that specifications are clear and include information needed by MSP developers to fulfill enhancement requests.
Make recommendations for gains in efficiency or costs through implementation of information technology solutions.
Validate MSP vendor estimates for completing enhancements and perform code reviews of MSP-delivered enhancements.
Perform validation of solutions by analyzing the end product and specification requirements.
Help drive MSP performance improvements and proactively identify and implement service improvements in operational delivery processes.
Work with Business owners and users on projects by supporting testing efforts, monitoring project progress, providing additional project management support, and attending information exchange and touchpoint meetings with project teams.
Monitor SFTP server activity for interfaces to determine what interfaces are being created and/or retrieved.
Send communications to FIN SFTP account owners informing them of scheduled system outages or maintenance that affects OAKS.
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