Job Description

Position Overview:
Vaco is seeking a seasoned, Debt Recovery Specialist in Maitland, FL. This Collector will manage blended portfolios of consumer and commercial collections. They will be responsible for handling disputes, negotiating payment terms, and effectively communicating our client's position to debtors in order to secure payments. This role requires a detail-oriented professional who is adept with modern technology, skilled in skip tracing, and knowledgeable about the documentation and legal aspects associated with collections.
Key Responsibilities Portfolio Management :
Oversee and manage a diverse portfolio of consumer and commercial collection accounts.
Strategically handle disputes and negotiate payment terms with debtors.
Communication & Negotiation :
Articulate and defend our client's position when engaging with debtors, ensuring a professional and persuasive approach.
Engage in detailed negotiations to maximize recoveries while maintaining compliance with applicable regulations.
Technology Proficiency:
Utilize multiple monitors and proficiently toggle between various digital platforms and software applications.
Demonstrate thorough computer skills in managing case files and digital communications.
Skip Tracing & Research :
Perform advanced skip tracing using services such as TLO, Accurint, and IDI.
Conduct deep internet searches via public search engines like Google to locate debtors and gather critical information.
Documentation & Compliance:
Prepare, review, and maintain accurate documentation including invoices, contracts, purchase orders, and billing statements.
Possess a solid understanding of legal judgments and the fundamental steps involved in collecting on a judgment.
Ensure all collections activities are conducted in strict compliance with state-specific statutes and industry best practices.
Qualifications:
Proven experience in high-level debt collection, managing both consumer and commercial portfolios.
Excellent negotiation, communication, and dispute resolution skills.
Advanced computer proficiency, with the ability to efficiently manage multiple windows and digital tools concurrently.
Demonstrable expertise in skip tracing and using related investigative tools.
Strong background in processing and reviewing financial documentation related to collections.
Familiarity with legal aspects of collections, including judgments and enforcement procedures.
Ability to maintain a professional, respectful demeanor when interfacing with debtors and clients

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On-site Debt Recovery Specialist Job at Vaco, Maitland, FL

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