Job Description

Office Hospitality Associate

Reports to: Vice President of Operations

Location: Washington, DC 20006

Classification: Full time

Rate: $23 per hour

Summary

The office Hospitality Associate provides exceptional guest services and administrative assistance. This role is

pivotal in creating a welcoming environment while supporting hospitality services with various tasks.

Responsibilities:

• Provide conference services support by coordinating catering, setting up and breaking down room setups, performing light A/V, and additional logistics for client meetings.
• Communicate with vendors and build support teams appropriately to ensure timely and orderly operational execution of meetings.
• Oversee the conference room schedule and assemble reports on the use of the space.
• Manage and place food and beverage orders with catering vendors.
• Recommend orders and track catering orders
• Reconcile end-of-month chargeback reports and accounting receipts.
• Stock, maintain, and organize supplies in the conference room for assigned events.
• Establish & maintain a network of preferred 3rd party service partners.
• Maintain space, kitchen equipment & amenities.
• Conduct routine space and equipment inspections; resolve identified issues.
• Manage caterers, including providing access to space, proper set-up, clean-up, and compliance with building regulations.
• Assist with the setup and breakdown of event center/conference room space.
• Facilitate the proper organization and cleanliness of meeting/event space.
• Provide backfill support for Receptionist lunch breaks, etc.
• Place helpdesk tickets for facilities-related issues or requests.
• Other administrative duties as requested.

Required Qualifications:

• High School diploma or GED

Preferred Qualifications:

• Exceptional interpersonal and communication skills.
• Strong organizational abilities with attention to detail.
• Ability to multitask and adapt to changing priorities in a fast-paced environment.
• Previous experience in reception, hospitality, or administrative roles is a plus

At Striden, we believe in celebrating diversity and providing a work environment where we are always treated with dignity and respect. An environment where teamwork and employee participation promote the representation of all groups and employee perspectives is important to us. We are committed to creating such an environment because it brings out the full potential in each of us, which in turn contributes directly to our success.

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