Job Description

SNI Companies has partnered with a healthcare company in the Northwest Houston area that is seeking multiple Bilingual Medical Schedulers to join their team. The ideal candidate will have a background in Orthopedics or Pain Management.

Candidates must be fluent in both English and Spanish.

Essential Functions:

• Communicates with all appropriate parties regarding patient and procedure
• Follows-up and ensures all documentation is obtained
• Verifies if all LOP's have been obtained prior to scheduling procedures
• Schedules and/or reschedules patient appointments
• Coordinates transportation for our procedure patients, if needed
• Inform and provide the patient with the necessary information and instructions prior to the procedure date
• Follows-up on all Canceled or No Show Patients
• Sends prescriptions to the pharmacy via fax or e-mail
• Answer telephone and deal with inquiries
• Update patients' information into the EMR database
• Updates daily log for all patients' office visits
• Updates daily log of all patients who have confirmed procedures
• Communicates with the doctor and attorney offices

Qualifications:

• Knowledge of Excel, Microsoft Word, outlook
• Has EMR experience
• Has a good understanding of medical terminology, good communication skills and is detail-oriented
• Spine Pain Management/Orthopedic background knowledge experience is preferred
• Exceptional customer service and phone etiquette
• Must have 1 year of experience in a medical office setting
• Must be bilingual and fluent in Spanish
• Pain management or orthopedic is highly preferred

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