Loan Clerk Job at Insight Global, Columbus, OH

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  • Insight Global
  • Columbus, OH

Job Description

Title: Consumer Loan Specialist

Conditions: Fully On-site

Location: Columbus OH, 43231

Duration: 3-Month C2H

Hours: 8am-5pm

Pay Rate: $16-17/hr

Conversion Salary : $20-25/hr

Interview Process: 1&D virtual (1 hour)

REQUIRED SKILLS:

  • HS Diploma
  • 1+ years' experience customer service-related position
  • Working knowledge of Excel, Word, and Access
  • Experience with Auto Titles
  • Attention to detail
  • Professional written and verbal communication skills

Plusses:

  • Banking experience
  • Experience with Consumer loan documents
  • Experience with Fraud Claims

DAY TO DAY:

Primary responsibilities of this role are:

  • Analyze collateral documentation and loan information in the bank's servicing system (Hogan) and as needed, update collateral records in loan servicing system
  • Follow up with business partners regarding missing or insufficient documents
  • Research and verify lien position on UCCs and titles for loans secured by RVs, vehicles and boats and also analyze loan status to determine the appropriate resolution
  • Prepare customer communication
  • Manage workflow to ensure SLA's are met or exceeded.

Additional responsibilities may include:

  • Assist with other collateral related tasks as needed (including continuations of UCCs, or other ongoing maintenance)
  • Work with outside agencies (Bureau of Motor Vehicles, Clerk of courts, lending institutions and dealers) to resolve problems
  • Some clerical/administrative functions including receipt of documents, department mail delivery, and other duties as assigned

Job Tags

Remote job,

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