Job Description

JOB SUMMARY

This role partners with various Human Resources and Operational leaders to assess specific organizational training & development needs on a company-wide basis. This role focuses on building the organization’s competencies by identifying, developing and implementing training and development (T&D) strategies to meet short- and long-term business objectives for leadership and salary professional development.

In order to execute these responsibilities, this position directly manages a team of employees focused on instructional design for internal curriculum as well as instruction and training administration. This role also leads, supports, and facilitates organizational change management initiatives as required. The position is a full-time, on-site role.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversees, coordinates, and develops effective Training & Development curriculum for employees. Collaborates with specific leaders for curriculum objectives, development, and delivery. Curriculum delivery may include both instructor-led classroom and eLearning training formats and provided in live or through digital platforms. Provides an organization wide model for curriculum design and ensures the model is adhered to in technical and non-technical areas.

• Ensures training resources are thoroughly trained in Instructional Design techniques and evaluates their proficiency levels.

• Leads and/or supports projects that, directly or through facilitation of third-party resources (i.e. colleges, technical schools or content providers) support key business objectives.

• Partners with other departmental resources in the creation and execution of career development/career pathing - mainly salaried employees but also hourly as required. Advances the success rate & quality of existing development programs.

• Champions the Individual Development Plan (IDP) and Onboarding Development Plan (ODP) process which allows employees to become familiar with the business structure, products and culture while growing skillsets.

• Supports the learning management system and supporting processes to effectively use T&D offerings and record-keeping. This may include collaboration with outside parties for authoring tools, formats, training protocols, or similar.

• Provides leadership, development and coordination for direct reports by ensuring clear job expectations, goals, training, training plans, communication and morale are in place to maximize individual and team aspects of the T&D Department. In addition, ensures key performance metrics are in place and understood by personnel so that feedback for both performance and development can clearly be defined and differentiated.

Education and/or Experience

• Requires bachelor’s degree in Training, Education, Organizational Development or similar field of study
• Requires minimum six combined years of progressive experience in human resources, personnel management, training program development, and/or business operations.
• Prefers master’s degree in relevant field of study
• Requires understanding of Instructional Design principles – prefers 3 plus years developing programs and curriculum
• Requires solid business fundamentals understanding and business financial basics
• Requires strong facilitation skills – meeting and training course specific.
• Requires proven supervisory experience of direct reports.

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