IT Systems Engineer Job at Business Centric Technology, Dallas, TX

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  • Business Centric Technology
  • Dallas, TX

Job Description

  • BCT is searching for an IT Systems Engineer to join our clients’ growing team.
  • Position Overview

    We’re looking for a Tier 2-3 Escalation Systems Engineer with deep experience in Microsoft environments and cloud platforms like Office 365 and Azure. You’ll be a key player in designing, maintaining, and supporting client infrastructure across both on-prem and cloud environments. This role requires strong troubleshooting skills, hands-on implementation experience, and the ability to handle escalated technical issues with confidence and precision.

    What You’ll Be Doing

    • Troubleshoot and resolve complex infrastructure issues involving servers, cloud services, and business applications
    • Deploy and configure Microsoft environments including Active Directory, DNS, DHCP, and GPO
    • Handle escalations from Tier 1 and Tier 2 support teams, owning issues from start to resolution
    • Execute cloud migrations and upgrades involving Microsoft 365 and Azure platforms
    • Work cross-functionally with internal teams and clients to ensure successful project delivery and technical resolutions
    • Participate in planning, testing, and validating upgrades and migrations
    • Contribute to best practices, documentation, and training materials for both internal and client use
    • Maintain technical documentation and system configuration records
    • Stay current with certifications and continuously improve your technical expertise

    What We’re Looking For

    • 5+ years of hands-on experience in a similar role, preferably in an MSP or fast-paced IT support environment
    • Strong background in Microsoft 365, Windows Server, and Azure administration
    • Scripting skills (PowerShell preferred) for automation and system management
    • In-depth knowledge of DNS, DHCP, Active Directory, and GPO
    • Hands-on experience with virtualized environments (VMware, Hyper-V)
    • Familiarity with REST APIs, database administration, and line-of-business applications
    • Ability to lead and support software upgrade/migration projects
    • Clear and effective communication with technical and non-technical users
    • Willingness to take ownership and see issues through to resolution

    Preferred Skills

    • Windows Server 2016–2022
    • Meraki
    • Experience with application performance and monitoring tools
    • Understanding of network concepts

    Apply now! CP # 8461

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