Job Description

Kforce is a solutions firm specializing in technology, finance & accounting, and professional staffing services. Each year, we help more than 30,000 people find work. We partner with more than 3,000 companies, including a significant majority of the Fortune 500, to find solutions for their talent, team and project needs.

At Kforce, we thrive on building lasting relationships and making a positive impact on the lives of all we serve. Our national network of 2,000+ associates support our ability to meet the needs of customers of all size.

We are proud of the culture we’ve created. Our people enjoy a hybrid work environment where flexibility and choice are empowered by trust and technology. Our office occasional approach gives Kforcers the ability to achieve high performance levels while designing their best lives. Join the Kforce family and we will support you with expert training, innovative tools, and a team of great people. Together, we can achieve powerful results. At Kforce, We Love What We Do. We Love Who We Serve.

Summary:

Under direct supervision, will perform a variety of transactional duties to ensure streamlined processes related to Independent Contractors (IC) and ITS.

ROLE AND RESPONSIBILITIES:

• Coordinate administrative procedures for Immigration background screenings to mitigate risks for the firm and validate Immigration consultants can start the placement.
• Coordinate and ensure resolution of invoice and back-office issues, escalating and working with other departments, and field office/consultants.
• Review and analyze Immigration reporting.
• Assist the immigration recruiters with placements when necessary.
• Provide guidance and support on Immigration, background screenings, invoicing, and back-office issues to team members and partners in the field.
• Participate in ITS training as required.
• Partner with Corporate departments, Strategic Accounts, NRC, and Field Operations to ensure policies and procedures are complying.
• Assist in the maintenance and management of job delivery coordination process within the Immigration Department.
• Maintain tracking related to candidate placement, visa information, and redeployment.

SUPERVISORY RESPONSIBILITIES:

None required.

WHAT WE ARE LOOKING FOR FROM YOU:

• Demonstrate a strong commitment to exceptional customer service.
• Strong commitment to a team environment and a client/vendor focus.
• Demonstrate excellent verbal and written communication skills.
• Display ability to communicate with all levels of employees and customers.
• Proficient personal computer skills with MS Office (Word, Power Point, Outlook, and Excel). Working knowledge of Visio.
• Ability to prioritize and multi-task in a fast paced, changing environment.
• Demonstrate strong organizational skills and be detail oriented.
• Ability to self-motivate and self-direct.
• Ability to achieve set goals and deadlines.
• Demonstrate strong problem-solving and analytical skills.
• Commitment and adherence to Firm’s Core Values.

EDUCATION AND/OR EXPERIENCE:

• High school education and 1-3 years of directly related experience in a customer service position or equivalent combination of education and experience required.
• Staffing industry background a plus.
• Associate’s degree in Business preferred.

CERTIFICATES AND/OR LICENSES:

None required

TRAVEL REQUIREMENTS:

None required

Kforce is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

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