Job Description

Job Summary:

Our client is a well-established multi-site, multi-brand hotel management and ownership company with over $100 million in assets. They are currently converting one of their national brand hotels to a well-known luxury brand hotel in the Lexington area. The organization is seeking a General Manager to oversee all facets of the hotel including guest and employee experience, revenue generation, construction, food & beverage, financials, and more. The ideal candidate will be responsible for ensuring exceptional guest experiences, managing staff, and driving profitability while maintaining high service standards.

Perks & Benefits:

• Competitive six-figure base salary, plus incentives
• Excellent medical /401k and more
• Opportunity to hire your own team
• REAL opportunity for professional growth

Key Responsibilities:

• Oversee the overall operations of the hotel, ensuring smooth and efficient day-to-day functioning
• For year-1, oversee the hotel conversion. Work with design and construction contractors to ensure renovation project timelines and specifications are being met
• Develop and implement strategies to enhance guest satisfaction and improve financial performance
• Lead and motivate hotel staff, fostering a positive and productive work environment
• Manage budgets, financial reports, and revenue generation to ensure profitability
• Maintain high standards of hospitality, cleanliness, and service across all departments
• Monitor guest feedback and reviews to address issues and improve service quality
• Ensure compliance with health, safety, and legal regulations
• Establish and maintain relationships with vendors, partners, and the local community
• Develop and execute marketing and promotional strategies to attract guests and increase bookings
• Handle emergency situations and resolve guest complaints efficiently

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred
• Minimum of 3 years of experience in hotel management
• Experience with food & beverage management (banquet/restaurant)
• Strong leadership, communication, and interpersonal skills
• Proven ability to manage budgets, financial reports, and operational expenses
• Strong organizational and decision-making abilities
• Customer-service oriented mindset with a passion for delivering exceptional guest experiences

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