Hotel General Manager Job at Drury Hotels, Cleveland, OH

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  • Drury Hotels
  • Cleveland, OH

Job Description

We're excited to announce an opening for a General Manager at our Charlotte Arrowood location! This opportunity has arisen due to the well-deserved retirement of our current General Manager , and we're looking for a passionate leader to welcome into our family.

At Drury Hotels, you're valued for your contributions and who you are as an individual – and you'll be well rewarded for all you achieve. We're a family-owned and operated company, a legacy that began in 1973 and remains strong today. While our family has grown to 6,000 team members and over 150 hotels across 27 states, our commitment to treating both guests and team members like family has never changed.

Experience the Drury Difference: So Much More®. Just as we strive to give our guests more, we believe you deserve more too. Come be valued, recognized, and well compensated for your hard work and unique talents.

WHAT YOU CAN EXPECT FROM US

  • Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores
  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
  • Retirement - Company-matched 401(k)
  • Work-life-balance – Flexible scheduling, paid time off, hotel discounts, and free room nights

As experts in hotel operations creating memorable guest experiences, Drury Hotels Company’s General Managers support our vision, core values and goals by taking exceptional care of our team members who take exceptional care of our guests.

WHAT YOU WILL DO

  • Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
  • Recruit, train, develop, and coach team members to excel in their career growth
  • Deliver on key business metrics of quality, service, profitability, and team
  • Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations.
  • Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
  • Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement

WHAT WE EXPECT OF YOU

  • Passion to serve others and exceed our guests’ expectations
  • Bachelor’s degree in hospitality, business, or related field preferred
  • Minimum of three-year supervisory experience with demonstrated leadership success. Hotel experience preferred

Rise. Shine. Work Happy.™

Apply Now.

Job Tags

Flexible hours, Night shift,

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