Job Description

Job Title: General Manager

Location: Naples, Florida

Salary: Commensurate with experience

About The Company:

Our client is a company who delivers customized security and systems integration solutions across a wide range of different industries. Headquartered in Pittsburgh, PA, they are seeking a General Manager to lead operations at their Florida office

Position Summary:

The General Manager is responsible for managing overall sales and operations, which includes financial performance of the Florida office, management of personnel and the development and enforcement of processes and procedures to ensure the proper delivery of company’s products and services. General Manager performance is measured by reaching office sales targets, the profitability and the quality of service provided by the office, customer satisfaction, and his/her ability to work collaboratively with all departments and offices within the company.

General Purpose:

Directs and coordinates activities of multiple departments such as sales, engineering, operations, supply management and administration.

Position Responsibilities:

• Manage and oversee sales
• Develop business plans for sales and market penetration for the Naples office according to the assigned sales targets
• Establish and maintain strong client relationships for the area
• Develop consultative relationships with key decision makers
• Prepare proposals and presentations
• Work collaboratively with operations and other departments
• Achieve above average results
• Manage the organization by directing and coordinating activities consistent with established goals, objectives, and policies.
• Provide direction and structure for the office; participate in developing strategic plans.
• Manage utilization of equipment, facilities, and personnel to obtain maximum efficiency and meet performance objectives.
• Manage service, installation, engineering, project management and technical support departments.
• Analyze activities, costs, operations and forecast data to determine office progress.
• Develop, review, update and implement business strategic planning including sales, financial performance, and customer service.
• Budgetary planning.
• Analysis of resource utilization and needs.
• Oversee personnel which includes work allocation, training, and problem resolution; evaluate performance and make recommendations for personnel actions; motivate employees to achieve peak productivity and performance.
• Mentor and create career path opportunities for direct reports.
• Provide advice and assistance to executive management in the planning, implementation, and evaluation of modifications to existing operations, systems, and procedures.
• Perform miscellaneous job-related duties as assigned.

Essential skills and experience:

• At least 10 years of management experience with minimum 2 years related experience in construction, electrical trades and/or security integration.
• Demonstrates a high degree of organization and ability to multi-task proficiently.
• Excellent communication skills – written and oral.
• Demonstrates excellent sales, customer service and negotiating skills.
• Proficient with Outlook, Word, and Excel. Sufficient computer skills to learn other applications as needed to effectively perform duties.
• Demonstrates leadership skills to foster cooperative work environment.
• Working knowledge of organizational structures, workflow, and operating procedures.
• Experience working with budgets, cost estimating and fiscal management principles and procedures.
• Willingness to continually develop skill and knowledge needed to maintain high level of credibility with customers and associates.

Reporting to this position:

Sales Department, Installation Department, Service Department, Technical Services Department and Project Management Department.

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