Front Desk Representative Job at BCforward, Phoenix, AZ

M0g1Rm5wRjF2d24xSmk4aGdKVXNYYnd5bnc9PQ==
  • BCforward
  • Phoenix, AZ

Job Description

Position Title: Administrative Assistant

Location: 4000 N. Central Ave. Ste 1800 Phoenix, AZ 85012

Anticipated start date: 1-2 Weeks

Duration: 12 Months contract

Job Description

Required Skills

Skill

Customer Service internal/external

Skill

Scheduling/ front desk experience

Skill

Computer skills

Preferred Skills

Skill

Bilingual

Administrative Assistant job duties

• Switchboard duties involve operating communication systems to answer, direct, and transfer incoming calls to the correct departments or individuals, managing visitor check-ins, and performing general administrative tasks such as taking messages, providing information, and maintaining records.

• Operators also handle emergency calls, monitor alarms, and may perform other duties like managing paging systems, sorting mail, and providing basic customer service. The specific duties of a switchboard operator can vary depending on the organization and often blend with receptionist functions.

• Responsibilities include locating specialized doctors near the claimant's location to complete exams requested by the Disability Evaluator. Scheduling consultative examinations (CE) including follow-up phone calls to claimants. Print CE, assemble the packet to be mailed out to claimant, send CE paperwork through fax if necessary to doctors.

• Responds to inquiries from claimants, vendors, and other sources regarding status of claim or for transportation assistance such as mailing out bus passes to claimants. Contacts claimants to advise of appointments and paperwork that is still pending, contacts doctors for follow reports or specific instructions, hospitals for authorizations and reports and other sources such as claimant’s attorneys to answer basic status questions.

• Contacts claimants, attorney representatives, medical sources and other sources as directed by the supervisor to assist claim adjudicators.

• Ensures daily assignments are disseminated and completed using a tracking system.

• Conduct case development activities which require analysis and judgment

Job Tags

Contract work, Remote work,

Similar Jobs

Boston Medical Center

Coordinator, Organizational Development and Effectiveness Job at Boston Medical Center

 ...POSITION SUMMARY: The Coordinator, Organizational Development and Effectiveness (OD&E) plays a critical role in advancing organizational goals related to learning and development, workforce development, diversity, equity and inclusion (DEI), and employee engagement... 

Scalo Inc

Sales Executive Job at Scalo Inc

 ...resources when requested Create and review roof inspections and subsequent proposals Proficiency with the Scalo Companys proprietary enterprise system is required as this role will have the opportunity to train others with this software Actively attend weekly... 

Penn State Harrisburg

Assistant Teaching Professor of Communication Sciences and Disorders Job at Penn State Harrisburg

 ...availability of funding. POSITION SPECIFICS Candidates are invited to apply for two Assistant Teaching Professor positions in Communication Sciences and Disorders. These positions are Full-Time, Non-Tenure-Line faculty positions with a renewable 36-week appointment to... 

PRIMROSE HOSPICE CARE INC.

Hospice Medical Social Worker Job at PRIMROSE HOSPICE CARE INC.

 ...services are delivered to patients wherever they call home, whether in private residences, nursing facilities, or adult care homes. Bring Hospice...  ...-centered. Were looking for a Hospice Social Worker (MSW)to join our growing interdisciplinary team and... 

Taurus Industrial Group, LLC

Millwright Job at Taurus Industrial Group, LLC

Join our dynamic team as a NCCER Millwright, where your skills will be pivotal in maintaining and enhancing our manufacturing facility's operational excellence! In this role, you will leverage your mechanical knowledge and industrial maintenance experience to ensure all...