Job Description

Organization Description

Second Harvest Food Bank of North Central Ohio grows hope in our region by creating pathways to nutritious food. Second Harvest secures and distributes over 11+ million pounds of food and grocery products annually and works in partnership with 127-member partner charities and 10+ school districts, including food pantries, hot meal programs, emergency shelters, mobile pantries, senior food delivery and after-school programs throughout Crawford, Erie, Huron and Lorain counties.

Role Description

The Food Resource Coordinator works to strengthen and expand our food donation and purchasing program. The role oversees purchasing and food ordering through Federal programs, State programs and food purchasing through brokers and vendors. This position is responsible for overseeing procurement of food and grocery donations products through our national organization, retail grocery stores, farmers, growers and manufacturers. The goal is to maintain a steady flow of food and grocery products for the emergency food assistance network.

Specific Responsibilities:

Schedule : Monday – Friday, 40+ hours per week. 

Supervisor: Director of Operations

Classification: Exempt

Specific Responsibilities: 

Feeding America & Choice System:

• Monitor Feeding America’s Choice System on a daily basis for opportunities for national food donations.
• Refer all truck scheduling for Choice System loads to the Warehouse Lead.
• Develops and maintains good working relationships with other Feeding America food banks for the purpose of opportunities around food procurement. 

Purchased Food Program:

• Develop an annual Product Sourcing Plan to be submitted as part of the annual operating budget in May including a monthly purchase plan for specific items to be procured.
• Responsible for purchasing shelf-stable, produce, frozen and refrigerated food for the purchase food program per the approved budget.
• Responsible for tracking levels of purchased food in inventory and ensure a steady supply of agreed-upon staple food items in inventory. 

Mobile Pantry, Mobile Produce Pantry, and School Pantry Programs:

• Coordinate with the team assigned to facilitate the mobile produce pantry program to effectively manage the relationships with the Ohio Association of Foodbanks, direct distributions sites, and partner charities including scheduling, planning, and analyzing client data to determine best practices for the program.
• Responsible for coordinating mobile, mobile produce pantry, and school pantry driver schedule with Director of Operations to ensure product will fit on truck and planned days and times work within the schedule.
• Responsible for determining food product for each pantry and creating orders through Ceres and Agency Express.
• Coordinate with the Volunteer Relations team to schedule packing of pantry boxes, if applicable.
• Ensure mobile or school pantry grant funds are being utilized per terms of each grant and staying within budget. 

Food Product & Retail Donor Relations:

• Develop an annual outreach plan for food product and retail donors including monthly goal for procurement and schedule of outreach efforts to contact each donor. Each donor should be contacted a minimum of 3 times per year. A contact may be considered a visit, phone call, email, letter, invitation to an event or tour of the facility.
• Maintain current contact records of donors in Ceres and track contacts with each donor for monthly report.
• Cultivate new donors within the region by maintaining awareness of potential new retail, distribution and manufacturing food or grocery product related businesses.
• If a product donation requires drop-off at facility or pick-up on Second Harvest trucks, refer donor to Customer Service Coordinator for scheduling. 

State and Federal Programs:

• Maintain a positive relationship with representatives from the Ohio Department of Job & Family Services and the Ohio Association of Foodbanks.
• Track the annual budget for the federal food program, The Emergency Food Assistance Program (aka USDA), and manage the ordering of product based on the time frames established by ODJFS and by available funding.
• Manage the ordering of the state food program Ohio Food Program (OFP) and Agriculture Clearance Program (ACP) based upon the annual budget set by the Ohio Association of Foodbanks. Work in partnership with the Distribution Coordinator during the produce season to facilitate sufficient produce for direct produce distributions.
• Represent Second Harvest at meetings and conferences pertaining to federal (TEFAP/USDA) and state( OFP & ACP) programs. 

Reporting & Meeting Requirements: 

• Meet with the Director of Operations, Warehouse Lead, and Inventory Manager on a weekly basis to review incoming product status and quality along with purchase product inventory levels. 

General Responsibilities: 

• Assist and act as a back-up on an as-needed basis to Inventory Manager.
• Uphold the values and mission of Second Harvest at all times.
• Display courtesy and respect at all times to Second Harvest employees, volunteers, donors, member agencies and the general public.
• Maintain confidentiality in all matters pertaining to Second Harvest.
• Other duties as assigned. 

Qualifications:

• Understanding of inventory control system and practices.
• Experience purchasing supplies, ideally food related is preferred.
• Excellent planning, organizational skills & attention to detail
• Highly developed oral & written communications skills.
• Strong customer service, with the ability to work with external partners and vendors
• Excellent Computer Skills, including MS Office and specifically Excel.
• Ability to work in partnership with other staff.
• Valid Driver’s License. 

Education /Training: 

• Associate’s Degree or Equivalent Experience in a related field (inventory, purchasing, retail, warehousing)
• Completion of SERV Safe Food Safety Certification.
• Certified in CPR/AED & First Aid every two years.
• Complete USDA Civil Rights Training for Food Distribution annually. 

Physical Requirements and Working Conditions:

• General office environment.
• Travel throughout Lorain, Erie, Crawford, and Huron counties is required for store visits.

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