Experienced Customer Service / Kitchen and Bath Associate
Fast paced, growing company seeks an addition to our team
CUSTOMER SERVICE / KITCHEN & BATH ASSOCIATE JOB DESCRIPTION:
- Respond to customer inquiries via phone, providing prompt assistance with questions, concerns, or technical issues.
- Offer personalized support to customers at our showroom, providing expert guidance on custom cabinet doors, countertops, and kitchen cabinet projects.
- Develop a comprehensive understanding of our product offerings to enhance customer assistance.
- Utilize our POS system accurately to enter cabinet door sizes, generate quotations, and confirm orders.
- Create countertop quotations based on specified materials and provided sizes.
- Schedule and confirm measure/template and installation appointments with customers.
- Maintain communication with large box stores through their portals, leaving notes and confirming dates.
DESIRED SKILLS & EXPERIENCE:
- Previous experience in the kitchen & bath or interior design industry.
- Strong service-oriented mindset and excellent communication skills.
- Proficient in general office duties, demonstrating efficiency.
- Organized, detail-oriented, problem solver with multitasking abilities.
- Above-average basic math skills, comfortable performing regular calculations.
- Team player with an outgoing and friendly personality.
- Proficient in Microsoft Computer Products i.e. Word, Excel, Outlook
- Experience with Moraware software is a plus.
Wages Hourly $16.00 to $22.00 (based on experience level)
Employment type: Part time and/or Full-time.
9 Paid holidays (After 90 days)
Paid time off
1 week + 3 sick days paid time off after 12 months.
2 weeks + 3 sick days paid time off after 24 months.
3 weeks + 3 sick days paid time off after 60 months.
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Compensation details: 15-21 Hourly Wage
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