Customer Service Specialist Job at Connect Search, LLC, Sussex, WI

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  • Connect Search, LLC
  • Sussex, WI

Job Description

I am hiring a Customer Experience Specialist in Sussex. This role is hybrid (onsite 3 days/week, remote 2). This is a temp to hire opportunity. Compensation is $47,000.

Job Duties

  • Manage incoming requests through CRM
  • Provide support for any onsite visitors.
  • Review order status to ensure accuracy and drive proactive customer outreach
  • Manage inbound calls, outbound calls and emails in a timely manner, and maintain records utilizing our CRM
  • Identify customers’ needs and provide solutions when handling customer requests.
  • Communicate with other areas of the company with regards to customer questions and concerns

Job Tags

Remote work, 3 days per week,

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