Commercial Lines Client Service Rep Job at Summit Bridge Partners, Baltimore, MD

M1hSRG1aTjd0QWp3SXl3a2dwY3VYcjQ5a0E9PQ==
  • Summit Bridge Partners
  • Baltimore, MD

Job Description

About the Role

The Commercial Lines Client Service Representative plays a vital role in supporting our commercial clients and ensuring their insurance needs are met with professionalism and care. As the primary point of contact for business clients, you will deliver exceptional service, provide expert guidance on commercial coverage, and maintain strong client relationships. This position is key to sustaining our reputation for excellence and driving client retention.

Key Responsibilities

● Provide timely and professional assistance to commercial clients regarding their insurance policies, including coverage questions, billing inquiries, and policy changes.

● Process new business applications, renewals, endorsements, audits, and cancellations accurately and efficiently.

● Proactively identify client needs and recommend appropriate coverage options or enhancements to protect their business.

● Maintain accurate client and policy information in the agency management system.

● Assist in the claims process by guiding clients and collaborating with carriers to ensure fair and timely resolution.

● Coordinate with producers and underwriters to deliver comprehensive solutions for complex commercial accounts.

About the Candidate

The ideal candidate has a strong background in customer service and experience working with commercial insurance accounts. They excel at building lasting relationships with business clients and explaining complex coverage in clear, understandable terms. Highly organized and detail-oriented, they thrive in fast-paced environments and manage multiple priorities with accuracy. Their proactive communication and commitment to service excellence make them an invaluable member of the team.

Qualifications

  • Experience: 2+ years in a customer service role, preferably within commercial insurance.
  • Active P&C license preferred but not required with the right experience
  • Strong written and verbal communication skills
  • Tech-savvy, detail-oriented, and organized
  • Experience with an agency management system is a plus.
  • Team-first mentality with a proactive and collaborative attitude

Compensation & Benefits

  • Competitive base pay range of $60,000 to $80,000
  • Full benefits package including health insurance and retirement contributions
  • Free parking

Work Environment

  • In-office role (Monday to Friday schedule).
  • Communication channels include phone, email, and team collaboration platforms
  • Small team with supportive culture and a mix of independent and group tasks

Job Tags

Work at office, Monday to Friday,

Similar Jobs

Cook M&A Advisory Services

Research Associate Job at Cook M&A Advisory Services

 ...true intermediary conducting research to identify acquisition targets, performing origination/connecting with business owners, and supporting...  ...acquisition targets. This position offers the opportunity to work closely with experienced professionals across the firm to... 

Goel Services, Inc.

Bobcat equipment operators Job at Goel Services, Inc.

 ...Must have experience operating bobcat with grapple and performing demo inside building with bobcats. Please include information on how long you have operated a bobcat; for who; and in what trades. Work is in demolition (gutout) Job Type: Full-time Salary: $32.00... 

Axius Technologies Inc.

Correctional Licensed Practical Nurse Job at Axius Technologies Inc.

 ...LPN Corrections Nurse Location: Phoenix, AZ 850273 Months Work schedule: Working Monday - Friday (7.5 to 8 hour shifts), closer to 40 Hours Per Week. Start Time: 5:00 AM End Time: 12:30 PM The following are required for bid submission: Level... 

PMCS Group, Inc.

Interior Designer Job at PMCS Group, Inc.

 ...Interior Designer $138,000 to $147,000 + Benefits Los Angeles, CA The Role Do you have a strong track record shaping interior spaces...  ...projects in Los Angeles. This is a chance to see your work used every day, not hidden in a portfolio. As an Interior... 

University Orthopedics

Orthopedic Adult Reconstruction Surgeon Job at University Orthopedics

 ...Position: Adult Reconstruction Surgeon Location: Cranston, Newport, and East Greenwich University Orthopedics, Inc. in Providence, Rhode Island is seeking a fellowship-trained Orthopedic Adult Reconstruction Surgeon with a strong academic interest and research...