Job Description

The Commercial HVAC Technician will be responsible for evaluating, diagnosing, and servicing commercial HVAC systems to ensure optimal performance, reliability, and customer satisfaction. This role requires a seasoned professional with deep technical expertise, strong leadership skills, and the ability to balance field service with office responsibilities. The technician will play a key role in guiding repair or replacement decisions, mentoring junior staff, and maintaining the highest standards of service delivery.

Key Responsibilities

• Accurately evaluate existing HVAC systems and determine the best course of action for repair or replacement.
• Diagnose and address customer concerns, clearly presenting service options and recommendations.
• Perform service, maintenance, and repair work on:
• Commercial package units (25 tons and above)
• Chillers (water- and air-cooled, up to 150 tons)
• Boilers, air compressors, and advanced control systems
• Apply proper diagnostic procedures to ensure accurate troubleshooting and long-term solutions.
• Complete all required service documentation, reports, and compliance records in a timely manner.
• Lead and participate in weekly training meetings, fostering a culture of continuous learning and accountability.
• Provide coaching and mentorship to junior technicians, promoting technical growth and customer-first service.
• Balance field service responsibilities with office-based leadership, scheduling, and organizational duties.
• Ensure all work is performed in compliance with safety standards, codes, and company policies.

Qualifications & Experience

• 7+ years of hands-on experience in commercial HVAC-R service.
• Proven expertise with large-scale commercial systems, including package units, chillers, boilers, and advanced controls.
• Refrigeration experience strongly preferred.
• Strong leadership, organizational, and communication skills.
• Demonstrated ability to coach, mentor, and hold teams accountable.
• Customer-focused mindset with a commitment to delivering high-quality service.
• Ability to manage multiple priorities and balance fieldwork with administrative responsibilities.

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