Center Manager Job at European Wax Center, Charlotte, NC

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  • European Wax Center
  • Charlotte, NC

Job Description

European Wax Center, the national leader in professional waxing services is seeking a full-time Center Sales Leader to join our leadership team. If you are confident, self-motivated, results-oriented and love exceeding sales goals, this is the perfect job for you.

For more information about EWC visit:

Benefits:

  • Employee discount on retail products and services
  • Medical, dental and vision insurance plans
  • Paid time off
  • 401K
  • A fun, well-managed, successful work environment
  • Career Growth opportunities
  • Commission and bonus program
  • On-the-job training
  • Safe work environment

We offer exceptional pay and bonuses in exchange for great performance,

Here’s why you should come work with us:

· We believe that happy employees make happy guests, so we only hire the best leaders and we treat them  really well.

· We believe work should be interesting, so we’ll help you continuously develop new skills.

· We believe in promoting from within, so you’ll have opportunities for growth

Here’s what you need to bring to the table:

  • 2 years minimum prior background in management, marketing, sales, service or retail and/or a college degree
  • Proven experience leading a team of at least 10 people to consistently meet or exceed sales and financial goals. We obsess over results, so be prepared for us to validate yours.
  • A strong sense of urgency balanced with the innate desire to inspire people.
  • Our locations open early and close late 7 days a week, so our managers need open availability.
  • A history of excellence – a life story that shows us that you’re never satisfied with “just OK”.
  • Problem solvers who can think on their feet and bring people to compromise while establishing trust with employees, members, and guests.
  • Have a strong customer service orientation & be able to communicate effectively with clients, vendors, franchise owners, & regional developers

The Role:

  • Ensure the center delivers an exceptional experience with every guest that walks in the door to build “guests for life”.
  • HR responsibilities such as recruit, interview, onboard, review and dismiss employees and payroll.
  • Manage productive center shifts to ensure the center exceeds monthly, quarterly and annual sales goals
  • Communicate business core values, visions, and goals to maximize associate performance, increase sales opportunities and profitability.
  • Celebrate positive associate performance and partners with the District Manager to identify performance opportunities for ongoing feedback and development.
  • Lead daily training programs in sales, guest service and product knowledge.
  • Manages and adjusts schedules and daily tasks to meet business goals.

Job Tags

Full time, Shift work,

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