Job Description

SALARY: $86,000

Incentive : $29,750 (35%) depending on sales achievement & individual goals, if company makes profit

MAX: $116,100

GENERAL POSITION SUMMARY:

We are seeking a highly motivated Field Application Engineer (FAE) to support our strategic partnership with a global consumer electronics leader. This role will serve as the dedicated technical liaison between the client’s engineering teams and our internal product development organization, ensuring the successful integration of our connector and interconnect solutions into next-generation products.

The ideal candidate will bring strong technical expertise, excellent communication skills, and a customer-first mindset, with the ability to thrive in a fast-paced, innovation-driven environment. Fluency in both English and Japanese is required to effectively support collaboration with the client’s global engineering teams and our Japan-based manufacturing and engineering partners.

MAJOR ACCOUNTABILITIES:

1. Act as the primary technical interface for the customer, building and maintaining strong relationships with their engineering and program teams.
2. Provide connector selection, design-in, and application engineering support tailored to customer’s requirements.
3. Lead design-win activities by ensuring compliance with customer’s electrical, mechanical, thermal, and reliability standards.
4. Collaborate with customer and internal engineering teams on prototype builds, qualification, and mass production readiness.
5. Address technical challenges related to signal integrity, EMI/EMC, durability, and manufacturability.
6. Deliver technical presentations, documentation, and performance reports in line with customer’s review processes.
7. Proactively identify and mitigate risks in design and production phases.
8. Communicate customer insights, requirements, and roadmaps to internal product management and R&D teams.
9. Support on-site and virtual design reviews, audits, and issue resolution activities.
10. Travel as required to customer offices, contract manufacturers, and global company sites.

DUTIES AND RESPONSIBILITIES: PERCENT

Customer’s project support on all technical aspect 30%

Customer support / proposals / technical documentation 30%

Lead product development with internal team 30%

Project and Program Engineering Reviews 10%

CORE COMPETENCIES:

1. Must present a willingness to learn interconnect products and supporting applications.
2. Strong ability to initiate and maintain customer / supplier relationships.
3. Excellent and effective program management skills.
4. Strong understanding of the technical aspects of the company’s products.
5. Excellent communication and interpersonal skills.
6. Ability to work independently and travel within the assigned territory.
7. Proficiency in CRM software and Microsoft Office Suite.
8. Bilingual proficiency in English and Japanese (verbal and written) to effectively collaborate with internal and external teams.

QUALIFICATION REQUIREMENTS:

Education: Bachelor’s Degree (Engineering, Industrial Distribution preferred) or equivalent technical experience.

Important: We are looking for a fully bilingual (ENGLISH AND JAPANESE) candidate to be the middle man from our American customer and to our Japanese expats, meaning we are looking for someone with native-fluency in both languages.

Experience: Solutions based background in working with customers in developing long-term customer relationships and partnerships. Proven experience in technical sales or a related field.

Technical Skills: Proficiency with CAD tools, simulation environments, and basic electrical/mechanical testing.

Work Style: This position will be located in Cupertino office, and we do have a hybrid policy for local hires of 30 business days fully in office first, and then 4 days in office and 1 day working from home.

This schedule is to be changed at any time per management decision.

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