Job Description

Job Title: Sales Manager – Atlanta

Reports To: Regional Head of Sales – Americas

Role Overview

This position is responsible for sustaining strong relationships with current clients while driving business growth through new customer acquisition. The role requires a proactive and strategic approach to sales, aimed at expanding the company’s footprint across the region. A significant portion of the role will be field-based, requiring regular customer engagement and travel.

Key Responsibilities

• Achieve regional sales targets aligned with the broader commercial strategy.
• Expand the sales pipeline through strategic lead generation and opportunity development.
• Cultivate strong partnerships with both existing and potential clients.
• Contribute to setting ambitious yet attainable sales goals.
• Participate in product promotion and support activities.
• Monitor and analyze the competitive landscape to inform sales strategy.
• Increase market share across a range of products and services.
• Support sales efforts across the Americas and internationally as needed.
• Collaborate with internal departments to provide feedback and improve operational performance.
• Deliver exceptional customer service and follow through on issue resolution to prevent recurrence.
• Assist the customer service team during high-demand periods.
• Act as a liaison between customers and operational teams to ensure service excellence.

Qualifications and Experience

• Minimum of 5 years’ experience in a senior sales or business development role, ideally within aviation, logistics, or related sectors.
• Demonstrated ability to build long-term customer relationships and identify strategic opportunities.
• Self-starter with a strong work ethic and goal-driven mindset.
• Skilled in sales analytics and performance tracking.
• Professional demeanor with the ability to communicate effectively across all levels of the organization.
• Understanding of various transport modes, especially air freight and express services.
• Excellent written and verbal communication skills.
• Proven success in on-the-road sales and negotiations.
• Valid driver’s license with a clean record.

Key Attributes

• Strong customer focus with the ability to understand client needs and deliver tailored solutions.
• Builds trust quickly and maintains credibility in client interactions.
• Committed to delivering high-quality service and managing client expectations professionally.
• Confident communicator with the ability to articulate value propositions clearly.
• Collaborative and team-oriented with a personable and professional demeanor.
• Self-aware with the ability to positively influence peers and clients.
• Energetic and action-oriented, with a strong drive to exceed sales objectives.

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